206.789.9054 JOIN THE
NEW CARE TEAM
Jamie Hills, RN
Founder and Owner
Jamie founded New Care in March 1985 and is focused on building the next generation of leaders, nurses and office staff. While she has stepped away from day-to-day operations, her goal remains the same—to make a positive difference in the lives of New Care’s employees, clients and families. In her spare time, Jamie enjoys travelling, gardening, pets, wildlife conservation and the Seahawks.
Molly Austin
President
Molly was hired in 1998 as part of the Scheduling Department. She has spent her time at New Care learning all aspects of the company to deliver continuity to our clients, nurses, and administrative staff. She is passionate about helping families secure funding for their in-home nursing needs. “I love working for a local, family-oriented company and advocating for families who need help.” Molly is a crazy cat lady, who has four amazing felines. In her spare time, she enjoys movies, sports and traveling to sunny places.
Dr. Terry Rogers
Medical Director
Dr. Rogers met Jamie Hills when he oversaw The Respiratory and Critical Care Departments, and she was a staff nurse at the Swedish Hospital Medical Center, many years ago. Jamie then left to work in the home care field and was soon prompted to establish her own company in that field, New Care Concepts, Inc. New Care quickly became the gold standard for home care of children in need of such home-based intensive care, and Dr. Rogers enthusiastically agreed to become the Medical Director to New Care when that position became available. During his career Dr. Rogers, a graduate of Dartmouth College and Cornell Medical School, has worked in the elder care field, addiction medicine field, medical insurance and non-profit medical quality assessment, in addition to his years at Swedish Hospital.
Allison Seumae
HR DIRECTOR
Allison serves as an advocate for both New Care clients and nurses. “I work directly with the Clinical and Scheduling teams to oversee recruiting, hiring, and retention of our staff along with performance management, organization development, safety, communication, administration and training.” Allison also works with the Executive Team to develop systems and processes at New Care that enable the company to continue to grow while remaining an industry leader. Allison enjoys spending time with her daughters, family and friends, as well as traveling, walking the city, taking photos, and scrapbooking.
Kori Brown
Office and Recruitment Manager
Kori plays a key role in hiring nurses for New Care and keeps the office organized and running smoothly. Kori also works with the Executive Team and supports team members by fostering positive relationships to promote a positive and supportive working environment. Kori is a Licensed Massage Therapist and has previously worked in management in customer service for over 10 years. She feels lucky to have found her passion for helping people and making a difference. “It’s a great feeling working for a company that has high standards and truly cares about providing the best quality of care for their clients and families.” A Southern California native, Kori loves sunny days, enjoys music, cooking and spending time with friends and family.
Leahla Contreras, BSN, RN
Clinical Liaison
Leahla has been a staff nurse at NCC for going on three years now and is thrilled to have joined the clinical team. She earned her Bachelor of Science in Nursing from the University of Washington. Before finding New Care, she spent 10 years at Public Health supporting families as a lactation consultant. During time off, she enjoys dancing, camping on the Olympic Peninsula, and parenting her two busy daughters.
Kaytie Klinck, BSN, RN
Clinical Manager
Kaytie is one of New Care’s Clinical Managers and proudly supports half of the agency’s clients and nursing teams. She enjoys getting to know each nurse and family, offering guidance through coaching, case conferences, and care planning. Passionate about medically intensive home care, Kaytie finds deep meaning in the difference this work makes for families. When she’s not working, you can find her at hot yoga, sipping an iced coffee, or walking her chocolate lab.
Joelle Okeke, MSN, RN
Clinical Manager
Joelle began her nursing career with New Care, where she has grown both personally and professionally. Joelle earned both her bachelor’s and master’s degrees in nursing while working in the field with New Care clients. She is passionate about being part of her clients’ journeys—helping them reach their goals and live full, meaningful lives in the comfort of their own homes, surrounded by family and friends. Originally from the East Coast, she has called Washington home for nearly six years and absolutely loves it. At home, she is a proud mom to three energetic boys and is thrilled to be welcoming a baby girl soon. Her kids keep her busy, and she loves making memories with them—whether at the children’s museum, hiking a new trail, exploring the zoo, or discovering a new park to play in.
Erica Wojtysiak
Clinical Educator
Educator was a winding path, but every step has taught her something valuable. From building client relationships as a massage therapist to developing a strong sense of calm under pressure as a police dispatcher, each role helped shape her into the nurse and educator she is today. Now, Erica pours that diverse experience into her work with New Care, where her passion is to help nurses and families feel supported and confident. Erica is committed to advancing knowledge in medically intensive home healthcare, running New Care’s nursing residency programs, and helping the next generation of nurses reach their professional goals.
Lyn Blanchard
On-Call Scheduler
Lyn is one of New Care’s two after-hours schedulers. She is responsible for scheduling replacement nurses and communicating scheduling issues with nurses, families, clinical directors and scheduling coordinators. “I love being able to help people in a field as important as health care.” Lyn is also a graphic designer. She enjoys tennis, swimming, hiking, traveling and spending time with family. She earned her BA in communications from the University of Washington and also attended the School of Visual Concepts in Seattle.
Sally Rose
On-Call Scheduler
Sally takes calls that come in after the office is closed on the weekdays and weekends. “Providing good customer service and communication is a favorite skill of mine. I enjoy the challenge of solving problems — and celebrating with clients and the New Care team when I am successful.” An English graduate of Whitworth College, Sally earned her MA in education from the University of Washington. She is a part-time public school teacher, currently teaching high school English. In her spare time, Sally plays guitar, hikes, reads and spends time with her family and friends.
Jessica Smith
HR Coordinator
Jessica is responsible for supporting many different aspects of the HR department including interviewing and hiring applicants, personnel support, maintaining mandatory licensure, employee evaluations, benefits, and payroll. “I am very grateful to work for a company and in an industry where we can make such a difference in the lives of those who need it the most.” Jessica earned her bachelor’s degree in Human Services from Western Washington University. She enjoys spending time with her husband and two children, as well as cooking, traveling, watching and attending football games, and spending time with her family and friends.
Raye Coffee
Administrative Assistant
Raye Graduated with a Bachelor of Business Administration and a Certificate in Business Analytics from Boise State University. She is an Administrative Assistant, where she supports operations, manages documentation, and ensures smooth communication across teams. With previous experience in property valuation, data management, and client services, Raye brings a strong analytical foundation. Outside of the office, Raye enjoys spending time outdoors skiing and mountain biking. She’s passionate about lifelong learning, community connection, and maintaining an active lifestyle.
Sara Konrad
Accounts Manager
Sara is the Accounts Manager here at New Care, where she specializes in contracting, billing, collections and as a liaison for insurance coverage issues. She has over 20 years of experience in accounting and is known for helping clients navigate the insurance industry. “New Care is a special place with amazing clients, I feel blessed to have become part of this family.” When not at New Care she loves spending time at the lake with family, friends, and fur babies.
Cynthia States
Health Information Coordinator
Cynthia maintains and analyzes medical records and clinical documentation for accuracy and ensures that all medical information is kept private in accordance with HIPAA regulation. She was a nursing assistant in hospitals and nursing facilities for two decades and has a BS in Law and Justice with a paralegal specialty. In her spare time, Cynthia enjoys gardening, reading, Cross Fit and playing darts.
Jamie Hills, RN
Founder and Owner
Molly Austin
President
Dr. Terry Rogers
Medical Director
Allison Seumae
HR DIRECTOR
Kori Brown
Office and Recruitment Manager
Leahla Contreras, BSN, RN
Clinical Liaison
Kaytie Klinck, BSN, RN
Clinical Manager
Joelle Okeke, MSN, RN
Clinical Manager
Erica Wojtysiak
Clinical Educator
Lyn Blanchard
On-Call Scheduler
Sally Rose
On-Call Scheduler
Jessica Smith
HR Coordinator
Raye Coffee
Administrative Assistant
Sara Konrad
Accounts Manager
Cynthia States
Health Information Coordinator
Speak with New Care
New Care provides the skilled nursing your loved one requires and the peace of mind you seek. We are available anytime to answer your questions. Please get in touch either online or by phone at 206.789.9054.
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